We'd want you to know that we always stand behind the quality of our items, so much so that we offer a “30 Day Money Back Guarantee” on defective products. If there is
any issue with your order, please send an email to firstname.lastname@example.org.
Additionally, to make you feel comfortable with your purchases, we’re doing our best to offer real time tracking on all our products sold. That way you will always know what's happening with your order, when it was shipped and when it will arrive.
Pease feel free to reach out anytime by mail or web chat. Our support team (Sarah, Alice, Alex or Ilia) will respond within 24 hours. Thank you for choosing HeftyBerry.